Grandstream FXO Gateway GXW410X Caller ID Detection with 3CX Phone System

3CX Grandstream Caller ID not detected

Description We’ve always seen issues using GXW4104/4108 for not identifying caller ID on the incoming call. Here are some steps you may want to go through during the troubleshooting. Troubleshooting Telco 1. Ensure you have CLI enabled on your phone line.Make sure that the Caller Line Identification or CLI is enabled for the majority of … Read more

Configuring WP820 templates with 3CX

grandstream 3CX FXS templates

Description As WP820 is not listed as the supported phone model by 3CX, you are unable to add the phone’s XML file or direct ‘Phone Provisioning’ it through the management console. The article shows the alternative ways to register WP820 with 3CX manually. (Note: Hosted 3CX does not support this custom FXS file) Steps: a. … Read more