To do create UCM62XX‘s backup config file with UCM63XX, please follow the steps below:
a. Create a config backup from the UCM62XX, attach the file as compressed to a support ticket. (If you are migrating from UCM6208 to UCM6304, remove the Analog configurations when you create the backup file)
b. Provide your UCM63XX’s SSH access
Navigate UCM63xx Web > System Settings > Security > SSH Access tab > Enable SSH Access: Check > Save & Apply.
c. Provide the UCM63XX’s public IP and login credentials of the super admin account
Our developers will check and attempt to create a compatible backup for UCM63XX.
If you have a firewall, please whitelist these IPs: 18.104.22.168 ,22.214.171.124 & 126.96.36.199
You can convert the configuration file of UCM62xx/UCM65xx to the configuration file of UCM63xx via GDMS portal. Login into your GDMS account, nagivate to UCM Backup and upload the configuration to perform the conversion.