Configure Remote PMS Wakeup Call in Grandstream IP PBX UC

Grandstream UCM on how to Configure Remote PMS Wakeup Call

Description

A wake-up call refers to a service provided by hotels or accommodations to wake up guests at a specific time as per their request. It is a feature commonly found in hospitality management software or PMS (Property Management System) platforms.

Wake-up calls are often used by guests who have early morning commitments or need a reminder to wake up for various reasons. The PMS allows the hotel staff to schedule and manage these wake-up calls efficiently.

This article describes the steps on how to delete the remote PMS wakeup calls in the Grandstream IP PBX UCM6XXX series.

How-to

1. Create ext. 1000 and 1001

2. At ext. 1000 > Features > PMS Remote Wakeup Whitelist > select 1001 > Save.

3. Go to Room Status > check-in Room 1000

4. Create a Wakeup call for Room 1000

5. From ext. 1001, dial *37, you are expected to hear :
> Please enter the room number ‘1000’
> Press 4 to disable
> Set Success

6. Go to the Wakeup Service tab > verify ‘ACTION STATUS’ shows as ‘Cancelled’

7. Verify if ext.1000 still gets any Wakeup Call