Description This article describes the call disconnection issue in Grandstream FXO Gateway GXW410X and the steps to capture the logs for troubleshooting. Most of the time, we have seen that FXO Gateway does not detect busy tones correctly causing the calls to hang up. Case 1 :If there are no busy tones heard over the … Read more
Description GXW4501 is a digital VoIP gateway designed to connect digital T1/E1/PRI lines to an IP network, allowing businesses to take benefit of VoIP technology to reduce costs and improve efficiency. This article describes the connection issue between the gateway and IP PBX. Scenario GXW4501 is connected with a traditional PBX via the E1 port … Read more
Description The Grandstream HA100 is a high availability IP PBX solution designed for small to medium-sized businesses. It allows for the creation of a redundant system with two Grandstream PBX UCM6510 that can automatically switch over to a secondary system in case of a primary system failure. It also supports automatic failover for SIP trunks … Read more
Description When utilizing Zero Config to detect devices across subnets, users might encounter the error “LAN port is disconnected. Please connect LAN port to discover again.” in the Grandstream IP PBX UCM62XX series. Network Setup Troubleshooting steps Workaround To resolve the issue and enable Zero Config to auto-detect devices across subnets, try the following steps: … Read more
Description This article describes the known issues with the Grandstream Wave Lite application. There will be limited or zero development resources for this application. Known Issues 1. IPv6 Wave Lite Android/iOS application does not support IPv6-only networks under some mobile networks (e.g. T-Mobile), the registration will fail under the IPv6 network. 2. Run in Background … Read more