Debugging logs required for Grandstream GWN76XX Access Point Issues

Debugging logs required for Grandstream GWN Access Point Issues

Description This article describes the required information to capture for various issues in Grandstream GWN76XX access points before submitting a helpdesk ticket. This helps the product support and development teams to understand and resolve the issue more quickly and efficiently. 1. Description of the issue (required) Clearly describe the issue you are facing with the … Read more

Grandstream Access Points GWN76XX Firmware Upgrade via DHCP Option 43

Grandstream Access Point Firmware Upgrade via DHCP Option 43

Description DHCP option 43 is a vendor-specific option that can be used to provide configuration information to DHCP clients. It can be used to provide the DHCP clients with the server’s IP address that hosts the firmware files. When the clients receive this information, they can initiate a TFTP (Trivial File Transfer Protocol) session to … Read more

Speed Test and Band Utilization in Grandstream GWN76XX Access Points

Run Speed Test with Grandstream Access Point

Description Running speed tests with access points is important to find out the download and upload speed of the wireless network. It helps to evaluate and optimize the placement or position of the access point and ensure that the wireless network is able to provide adequate coverage and performance. This article describes simple methods for … Read more

Default Ports in Grandstream Networking GWN Access Points, Routers, and Switches

Default-ports-Grandstream-Networking-Solutions

Description This article describes the usage of the default ports in Grandstream Networking GWN76XX access points, GWN70XX routers, and GWN78XX network switches. Wifi Access Points Ports Description 22 SSH 67 DHCP 53 DNS 5353 MDNS 80 or 443 LLMNR 8080 or 8443 Web Portal 9443 Vouchers Authentication 14 or 10014 GWN Manager 223 Mesh 224 … Read more

Public RADIUS Server Authentication with Grandstream GWN Access Points (Internal Splash Page)

Public Radius Server Grandstream GWN AP

Description This article describes how to set up the captive portal feature on the GWN76XX series using Public RADIUS authentication by idBlender. This is useful when you do not have the environment to install a separate server for testing and troubleshooting purposes. Step-by-step Go here to create an Wifi username and password 2. Click ‘Test … Read more

How to Configure Google Authentication in Grandstream GWN Access Points

Grandstream GWN AP Captive Portal Google Auth

Description This article shows the steps on how to configure Google Authentication in Grandstream GWN Access Points. The Release Note has a typo in specifying the Oauth URL path. Add Test Users Known Issue You may hit Error 403: disallowed_useragent when trying to connect to SSID and authenticate with iPhone or iPad. This is a … Read more

Firewall Rules in Granstream GWN 76XX Access Points

Configuring Firewall Rules in Grandstream GWN 76XX Access Points

Description This article describes how to configure Firewall Outbound or Inbound Rules in Grandstream GWN76XX Access Points to permit or deny traffic based on SSID. When creating firewall rules, make sure that you do not include the protocol in the Domain Name field. For eg. www.grandstream.com instead of https://www.grandstream.com The More You Know You may … Read more

Granstream GWN76XX Access Point Event log: WPA-PSK deauthentication (four-way handshake failure)

Granstream GWN76XX Access Point Event log: WPA-PSK deauthentication (four-way handshake failure)

Description: Sometimes you will notice that the Grandstream GWN76XX Access Point event log shows multiple messages of WPA-PSK deauthentication (four-way handshake failure) resulting in clients’ Wifi disconnection. When the client device’s RSSI is below -70dBm, it is scanning continuously to find a new AP to roam and connect to. At around -75dBm to -80dBm, the … Read more