Description In some countries, the providers of SIP trunks deliver a private IP for the routing of calls on their SIP trunks, in these cases, it is necessary to manage static routes to redirect outgoing calls on their private network or interface. In dual-mode, the UCM6XXX is able to handle a different network per individual port and a … Read more
Description You may find the phone’s admin guide a little confusing when it comes to Self-Defined Time Zone setting under Date and Time Setting. This article shows you the steps to complete How to a. Navigate to the phone‘s web interface > Setting > Preferences > Date and Time b. Time zone: select Self-Defined Time … Read more
Description If you’re facing issues with the Grandstream phones and need to perform a factory reset via SSH, follow this step-by-step guide. This method is useful when the standard factory reset option doesn’t fully clear the device memory (nvram). Steps 1. Enable SSH under the phone’s Web UI > Maintenance > Security Settings > … Read more
Scenario Mass provisioning 100 units of GXP1628’s MPK setting via Grandstream UCM’s Zero Config Steps AT UCM 1. Go to UCM’s Web UI > Value Added Feature > Zero Config > Discover GXP1628 phone > Edit > MPK Setting > select Speed Dial > enter your description and value > click Save and Update. 2. … Read more
Description As WP820 is not listed as the supported phone model by 3CX, you are unable to add the phone’s XML file or direct ‘Phone Provisioning’ it through the management console. The article shows the alternative ways to register WP820 with 3CX manually. (Note: Hosted 3CX does not support this custom FXS file) Steps: a. … Read more
You can convert the configuration file from Grandstream IP PBX UCM62xx/UCM65xx to UCM63xx using the GDMS portal. To begin, create and log in to your GDMS account, then navigate to Unified Communications subsection > UCMRC > Add Device > enter the MAC address of UCM63XX. Then, go to Cloud Storage, you can choose either “Convert Config File” or “Upload Backup File” for the UCM63xx to initiate the conversion process.
