Account Registration Failed Grandstream Wave Mobile with UCM Remote Connect services

Description

This article describes the error of Account Registration Failed when logging in to Grandstream Wave Mobile using the UCM Remote Connect address, but it works in Wave Desktop and Wave Web. The error occurs when an invalid certificate is uploaded.

Try these

Go to UCM’s UI > PBX settings > HTTP server > Certificate Settings > Reset Certificates

Figure 1 Reset Certificates under HTTP Server settings

2. Go to UCM’s UI > PBX settings > SIP Settings > Reset TLS CA Cert, Certificate and Private Key