How to create UCM62XX’s backup config file with UCM63XX

To do create UCM62XX‘s backup config file with UCM63XX,¬†please follow the steps below:

a. Create a config backup from the UCM62XX, attach the file as compressed to a support ticket. (If you are migrating from UCM6208 to UCM6304, remove the Analog configurations when you create the backup file)

b. Provide your UCM63XX’s SSH access

Navigate UCM63xx Web > System Settings > Security > SSH Access tab > Enable SSH Access: Check > Save & Apply.

c. Provide the UCM63XX’s public IP and login credentials of the super admin account

Our developers will check and attempt to create a compatible backup for UCM63XX.

If you have a firewall, please whitelist these IPs: , &


You can convert the configuration file of UCM62xx/UCM65xx to the configuration file of UCM63xx via GDMS portal. Login into your GDMS account, nagivate to UCM Backup and upload the configuration to perform the conversion.

Figure 1: Nagivate to UCM Backup and upload the configuration to perform the conversion.

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