Description This article describes the configuration parameters in the GRP26XX series’s LDAP phonebook with Bicom Systems. How to The parameters below are required when configuring LDAP Phonebook: Server Address Port Base Username Password LDAP Number Filter LDAP Name Filter LDAP Name Attributes LDAP Number Attributes LDAP Display Name
Description This article describes how we configure Twilio as SMS Login Method in GWN Cloud‘s Captive Portal Splash page. How to The configuration steps are pretty simple and straightforward. It only requires Account SID and Auth Token. Make sure that your Twilio account is upgraded with a number.
Description This article outlines common Analog and PSTN trunk issues encountered with Grandstream IP PBX UCM63XX/62XX/6510. It provides a list of suggestions to address various scenarios in customer setups. Issue 1: Noise or Echo Issue 2: Caller ID Not Showing or Displayed as 0000 Issue 3: FXO Port Status Not Displayed Correctly in Web Interface … Read more
Scenario I have two UCM62XXs at two locations with different extension number ranges:Location A: UCM6204 (extension range 1000) Location B: UCM6204 (extension range 2000). There is a VoIP Trunk connected in UCM A. Is it possible to make outbound calls from UCM B through UCM A’s VoIP Trunk and vice versa? How-to Inbound call The Service Provider has given the … Read more
Description This article describes how IP calls work in Grandstream GRP260X. According to the developers, a SIP account is required to register onto phones in order to run the SIP stack for the IP calls. The receiving endpoints need to disable the Use Random Ports option. The default SIP Port for IP calls is 5060. … Read more
Description This article describes the compatibility between Zoom app and GVC3200 and GVC3202. Grandstream has not done any official interoperability tests between the Zoom app and GVC320X video conferencing devices. GVC320X is running on Android 4.4.2 while the Zoom app requires Android 5.0 and above. Although you are able to install the Zoom application onto … Read more
Description This article describes the steps to recover the Grandstream video conferencing unit (GVC32XX series) that is unable to boot up properly or stuck at booting up with the logo. Steps 1. Unplug GVC32XX from the power adapter 2. Copy the firmware files (.bin file) to the root directory of an SD card; otherwise, Android … Read more
Description This article describes the steps on how to configure Apache Web Server as Phonebook Server in Grandstream IP Phones. Install Apache Web Server in Ubuntu Virtual Machine Step 1: command sudo apt-get update Step 2: command sudo apt install apache2 Step 3: command chmod –R 777 /var/www At Apache server Step 1: Copy phonebook.xml to the folder … Read more
Description If you are new to telephony networking and troubleshooting, this guide shows you step-by-step setup and configuring the parameters to capture the packets locally in Grandstream devices. When we run into telephony issues (for eg. no audio, BLF keys are not working, unable to make calls, etc), to have the Support and Developer teams … Read more
Description The users experience 10 – 20s delays when receiving inbound calls, either through Analog or VoIP trunk. Outbound and internal calls (between extensions) work as expected. The More You Know Please ensure that the Call Control option under the Value-added Features > API Configuration page is disabled. When this option is enabled, the UCM will wait … Read more