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Call Park Feature Call Parking is a feature that allows a person to put a call on hold on one phone and continue or pick up from another phone. It can be activated by pressing the programmable key on an IP Phone. It will transfer the call to an unused ‘Parking Lot’ extension. The callers who … Read more
Description This article describes the steps to configure Ring Simultaneously on the same extension range of Grandstream IP PBX UCM63XX and Analog PBX. Scenario I have an extension range (200-300) in Panasonic Analog PBX and Grandstream PBX UCM6301. They connect with a PRI Gateway GXW4501 through a SIP Peer Trunk and E1 cable. When someone … Read more
Description This article describes the instructions on how to upload 802.1x certificates in EAP-TLS mode with the Grandstream Android Video phone GXV3XXX series. Step 1: Navigate to Network Settings->Ethernet Settings->802.1X Mode > select EAP-TLS mode Step 2: Reboot the device after uploading certificates and it is filled with identity. Note: The users do not need … Read more
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Description The Network Status indicating “NAT Type: UDP Blocked” means that the Grandstream IP Phone has detected that the SIP port is not properly port forwarded. Suggestions Note: STUN may not work with all routers, particularly those with Symmetric NAT enabled.
Description This article explains the differences between Account Mode and Line Mode in the Grandstream High-end Color GXP21XX IP Phones, particularly regarding the Virtual Multi-Purpose Keys (VMPK) settings. When the phone is in Line Mode Dynamic Key Switching: If a line button is assigned only to Account 1, pressing the Account 2 key will dynamically … Read more
Description This article suggests the parameters to resolve the issue of call disconnect after a few minutes in Grandstream IP Phones. You can set these under Account > SIP Settings: 1. Force Timer to Yes 2. Force INVITE to Yes 3. Enable UAC Specify Refresher to UAC 4. Enable UAS Specify Refresher to UAS
Description This article describes the additional settings that are missing in the Grandstream ATA HT814 & FXO Gateway GXW841 FXO and FXS Port Mapping official guide. HT814’s UI 1. Go to Advanced Settings > STUN Server: leave as blank 2. Go to Profile 1:
Description This article describes the issue of uploading the device’s XML config file to Grandstream Analog Gateway GXW42XX. When exporting and importing the XML config from one gateway to another, you may experience an error ‘Failed. Please try again.’ Workaround To solve this, remove <mac>xxx</mac> from the XML Config and re-upload it to the new … Read more
Description This article describes the designed behavior of hunting behavior in the Grandstream analog adaptor (ATA) HT8XX series. There are 2 Hunting Group types, “Linear” or “Circular” under the Profile page. The default type is Circular. The circular style will distribute the calls “round-robin”. If a call is assigned to line 1, the next call … Read more