When VoIP prioritization is enabled, the RTP media traffic associated with the configured SIP port will be guaranteed. It has a higher priority than class 1~4, it is called Class VoIP. It will occupy up to 50% of the bandwidth, depending on the number of your calls. So there are 5 classes: Class 1, Class 2, Class 3, … Read more
Description This article describes the troubleshooting steps and debug logs required when facing low-speed issues with Grandstream GWN70XX series routers’ LAN ports. Troubleshooting 1.Set up a simple network topology, and connect the PC’s LAN to one of the router’s LAN ports. [Broadband modem] = [Router] = [PC] 2.Determine the negotiated rate and Link Speed of … Read more
Description This article describes the required information to capture for various issues in Grandstream GWN76XX access points before submitting a helpdesk ticket. This helps the product support and development teams to understand and resolve the issue more quickly and efficiently. 1. Description of the issue (required) Clearly describe the issue you are facing with the … Read more
Description This article is designed for users who may not have the ability to perform a remote upgrade or access the Web GUI for firmware uploads to the Grandstream access points. Upgrading the device can be accomplished using the DHCP Option 43 Option. This approach allows users to efficiently manage the upgrade process without needing … Read more
Description Auto Voice VLAN is a feature in network switches that automatically assigns a separate VLAN to voice traffic on the network. It allows voice traffic to be prioritized and managed separately from data traffic, ensuring high-quality voice communication. When an IP Phone is connected to a switch port that has Auto Voice VLAN enabled, … Read more
Description The placement of an access point can significantly affect its performance and coverage area. Here are some general guidelines for access point placement: This deployment guide will be useful in designing your wireless network architecture. Example
Description Running speed tests with access points is important to find out the download and upload speed of the wireless network. It helps to evaluate and optimize the placement or position of the access point and ensure that the wireless network is able to provide adequate coverage and performance. This article describes simple methods for … Read more
Description Network switches with higher numbers of ports generate more heat and require more robust cooling systems, and this can result in higher noise levels from the fans. The noise level of a fan is measured in decibels (dB), with higher dB values indicating louder noise levels. The table below shows the noise level of Grandstream Network Switches … Read more
Description SFP (Small Form-factor Pluggable) is a type of transceiver used in networking to connect a device, such as a router or switch, to a network. It is a small, hot-swappable module that sits inside a device and allows it to connect to different types of networks, such as Ethernet, Fibre Channel, or SONET. The … Read more
Description This article describes the warning and error in GWN.Cloud. Failed to provision local device After adding the device to GWN.Cloud, it prompts with a warning – Failed to provision local device: Method Not Found. To get rid of the error message, the users need to upgrade the GWN7062 to 1.0.5.34 to be supported and … Read more