Troubleshooting LAN Speed Issue with Grandstream GWN70XX Router

Troubleshooting Speed Issue with Grandstream GWN70XX Router

Description This article describes the troubleshooting steps and debug logs required when facing low-speed issues with Grandstream GWN70XX series routers’ LAN ports. Troubleshooting 1.Set up a simple network topology, and connect the PC’s LAN to one of the router’s LAN ports. [Broadband modem] = [Router] = [PC] 2.Determine the negotiated rate and Link Speed of … Read more

Debugging logs required for Grandstream GWN76XX Access Point Issues

Debugging logs required for Grandstream GWN Access Point Issues

Description This article describes the required information to capture for various issues in Grandstream GWN76XX access points before submitting a helpdesk ticket. This helps the product support and development teams to understand and resolve the issue more quickly and efficiently. 1. Description of the issue (required) Clearly describe the issue you are facing with the … Read more

How to Perform Local Firmware Upgrade to GWN76XX Access Points using DHCP Option 43

Description This article is designed for users who may not have the ability to perform a remote upgrade or access the Web GUI for firmware uploads to the Grandstream access points. Upgrading the device can be accomplished using the DHCP Option 43 Option. This approach allows users to efficiently manage the upgrade process without needing … Read more

Speed Test and Band Utilization in Grandstream GWN76XX Access Points

Run Speed Test with Grandstream Access Point

Description Running speed tests with access points is important to find out the download and upload speed of the wireless network. It helps to evaluate and optimize the placement or position of the access point and ensure that the wireless network is able to provide adequate coverage and performance. This article describes simple methods for … Read more

Compatible SFP Modules for Grandstream Network Managed Switches GWN780X(P) & Convergence GCC601x Series

SFP Module Grandstream Network Switches

Description SFP (Small Form-factor Pluggable) is a type of transceiver used in networking to connect a device, such as a router or switch, to a network. It is a small, hot-swappable module that sits inside a device and allows it to connect to different types of networks, such as Ethernet, Fibre Channel, or SONET. The … Read more

Grandstream GWN.Cloud Alerts Warnings and Error

Fail to provision local device Grandstream GWN Cloud

Description This article describes the warning and error in GWN.Cloud. Failed to provision local device After adding the device to GWN.Cloud, it prompts with a warning – Failed to provision local device: Method Not Found. To get rid of the error message, the users need to upgrade the GWN7062 to 1.0.5.34 to be supported and … Read more